Order processing time
All orders are processed and shipped within 2-3 working days after payment verification. If there will be a delay in the shipping of your order, we will contact you via email or telephone.
Delivery charge & transit time
All local orders will be delivered by Hong Kong Post and the delivery charge for your order will be calculated and displayed at checkout.
|Delivery address||Estimated transit time|
|Hong Kong Island, Kowloon, major commercial and industrial areas of the New Territories||2 working days|
|All other areas within Hong Kong||3 working days|
You will receive an email confirmation containing your tracking number once your order has been sent.
Please contact us at firstname.lastname@example.org if you wish to have an order sent outside of Hong Kong. We will let you know the delivery charge and an estimated delivery date according to the destination country. Orders sent outside of Hong Kong may be subject to import taxes, customs duties and fees levied by the destination country. Leokkwong.com has no control over and is not responsible for any of these fees.
Problems with your order
While we make every effort to ensure your order is fulfilled correctly, if you find any missing or incorrect products, please contact us at email@example.com. If the contents of your order were damaged during transit, please keep all the packaging materials and contact us at firstname.lastname@example.org to report a damaged shipment.
Maximum order quantity
Each customer may order up to 3 copies of each publication and orders exceeding the limit will be cancelled. Please contact us at email@example.com should you have any questions.